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At Pierrecardin, we understand that sometimes a product may not meet your expectations or you may simply change your mind. That's why we have a hassle-free return and exchange policy in place to ensure your satisfaction.

7- Days Exchange Policy

We offer a 7- day exchange policy, starting from the day you receive your item. This means you have 7 days to request a return and send the item back to us. it will take 7-10 days to processes your exchange after receiving back our products.

Eligibility for Exchange

To be eligible for a return, the item must meet the following criteria:

  • The item must be in the same condition as when you received it.
  • The item must be unworn or unused.
  • The item must have all tags attached.
  • The item must be in its original packaging.

Please note that you will also need to provide the receipt or proof of purchase.

 

Damages & Claims

We take great care in packing our makeup products, using bubble wrap to ensure they remain safe and intact until they reach our customers, However, if you receive a defective or wrong item, please contact us immediately. We will resolve it.